Terms of Service

Effective: January 1, 2026

Thanks for using our services. These terms of service ("Terms") cover your use of and access to our services, client software and websites ("Services"). By using our Services you agree to be bound by these Terms and by our Privacy Policy. If you are using our Services on behalf of an organization, you are agreeing to these Terms on behalf of that organization.

SMS Terms of Service

By opting into SMS from a web form or other medium, you are agreeing to receive SMS messages from Clear HealthPlan Advisors. This includes SMS messages for account notifications. Message frequency varies. Message and data rates may apply. Message HELP for help. Reply STOP to any message to opt out.

Messaging frequency may vary. Message and data rates may apply. To opt out at any time, text STOP. For assistance, text HELP or visit our website.

1. SMS Consent Communication

The information (phone numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

2. Types of SMS Communications

If you have consented to receive text messages from Clear HealthPlan Advisors, you may receive messages related to the following.

Appointment reminders. For example: "Just a reminder, your appointment is today at 5pm. Reply STOP to opt out at any time. Clear HealthPlan Advisors."

Follow-up messages. For example: "Just following up on your plan review yesterday. Reply STOP to opt out at any time. Clear HealthPlan Advisors."

Appointment scheduling. For example: "Hi, your appointment is scheduled for tomorrow at 3pm. Reply STOP to opt out at any time. Clear HealthPlan Advisors."

3. Message Frequency

Message frequency may vary. You may receive up to 5 SMS messages per week regarding your appointments and follow-up messages.

4. Potential Fees for SMS Messaging

Please note that standard message and data rates may apply, depending on your carrier's pricing plan. These fees may vary if the message is sent domestically or internationally.

5. Opt-In Method

You may opt in to receive SMS messages from Clear HealthPlan Advisors verbally during a conversation, or by submitting an online form.

6. Opt-Out Method

You can opt out of receiving SMS messages at any time. To do so, simply reply STOP to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.

7. Help

If you are experiencing any issues, you can reply with the keyword HELP.

8. Standard Messaging Disclosures

Message and data rates may apply.